Marketing talent attrition is a major pain point for managers and leaders globally. To help solve this conundrum, we interviewed Michael Cruz, partner and head of content at the New York-based agency, Summer Friday. Michael has 20+ years of experience as an intuitive leader known for nurturing talent while staying committed to learning and has also served as chief content officer at The Drum Agency in his previous role. Q1. How would you define a high-performing marketing team? Michael: When I think about high-performing marketing teams the main focus is adaptability, one of a magnitude that we’ve not seen before. Mostly because of the speed at which content needs to be distributed to meet the insatiable appetite of consumers, and the ever-changing realities and uncertainties that exist in our world due to current events. This is also why when we think about artificial intelligence (AI) and how it can inform those decisions, when we think about strategy, connecting to creati...