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Showing posts with the label Buffer Resources

How HIKI Shifted Their Social Media Marketing Launch Strategy During COVID-19

HIKI, a newly launched genderless full body sweat brand, was set to reveal their DTC brand in March 2020, when the COVID-19 pandemic was in full swing. Despite the pandemic, HIKI decided to push forward with the launch by shifting its social media marketing launch strategy to suit the times we were living in. But how did they manage to do so? Read on for a behind-the-scenes look at how HIKI shifted their social media marketing strategy for a COVID-19 era and how they leaned on their community to co-create their products. You'll hear directly from Tinah Ogalo, Social Media Coordinator at HIKI, and you'll learn: Where to find inspiration for creating social media content for a Gen-Z/millennial audience How to leverage your community to inform your marketing strategy (and to create TikTok content) How to plan for a successful new brand or product launch on social media How to stay up to date on social media trends and updates This post is part of the #BufferBrandSpotligh...

Introducing boosted post insights: Compare organic and paid results at a glance

In just three simple steps, you can boost a post on Facebook and Instagram. Choose a post Select an audience Set your budget That’s how easy it is. As organic reach on social media continues to fall, businesses have started to invest more in social media advertising. For some businesses, that’s creating ads. For smaller businesses, the easier approach is often to boost Facebook posts or promote Instagram posts. Here’s why this works so well: By putting some money behind our organic posts, we can get more results from the same amount of work. (And if you aren't advertising yet, boosting your Facebook and Instagram posts is a quick way to get started with advertising on those platforms—before you move into more sophisticated advertising.) But simply throwing $5 here and $10 there isn’t enough. You need to have a strategy behind your boosted posts, and you also need a way to measure your results to ensure you get the most return on your investment. That’s why today we’re ...

How Huel Uses Social Media to Reach an Audience of 400,000+

It all started with a mission. Julian Hearn wanted to create a business he was proud of — a business that was about more than profit; that did the right thing for the planet, for its staff, and its customers. That mission led to the launch of Huel . Huel offers nutritionally complete food, delivered to your door. It’s flagship powder product is made from plant-based sustainable ingredients like oats, flaxseed, and coconut, and offers consumers a convenient and affordable alternative to traditional meals and snacks. Since its launch in 2015, Huel has sold over 100 million meals and built up a passionate audience of over 400,000 followers across social media channels. How Buffer helps Huel to connect with customers across platforms Finding the right software is a challenge for marketers. It’s especially difficult in the social media space. Platforms like Instagram and Facebook are constantly evolving, and as a result, the needs of marketers are always changing. “It’s difficult to ...

When We Need to Move Quickly We Work in Task Forces. Here’s How We Set Them Up

Making and communicating decisions across an organization can be a challenge anytime. Making decisions during a pandemic is a whole new level of challenge. When the impact of COVID-19 started to grow, we at Buffer, like many others, needed to move as quickly as possible, gather a lot of information, and make big decisions that would ultimately impact our team, our customers, and our business. This presented a unique challenge. A lot of the decisions spanned the entire company and needed to be discussed at the leadership level, but we didn't need every member of our leadership team to be involved in every decision. We decided to combine two frameworks that have worked for us in the past – task forces and the Decision Maker model – to create a setup that would allow us to respond quickly and efficiently. Here's more about how we used task forces to respond to COVID-19 within our team, and how we plan to continue to use them as necessary. Buffer’s unique history with task...

Why Transparent Email Stopped Working For Us and What We Do Instead

When I joined Buffer and opened my new Buffer email account for the first time, the email count read 200.  I was momentarily stunned. That was way more emails than I'd ever had in one place before. Usually, when you set up an email account at a new workplace, your inbox is empty at first – people don't yet have your email address and you aren't on a bunch of email lists. I was planning on those few days or weeks of email bliss, where your inbox is nearly always zero. I had known about Buffer's value of transparency at work and about our practice of email transparency, but what I hadn't realized was that sometimes the benefit of transparency can become a burden. That's what was happening with transparent email. Here's why transparent email stopped working for us, and what we switched to instead. Why transparent email wasn’t working for us anymore Six years ago now, we shared a blog post detailing the exact workflows we used for transparent email . ...