As economic uncertainty persists and budgets tighten, brands are shifting their focus inward to maximize the value of their existing technology investments. To achieve this goal, a technology roadmap is essential to ensure that every aspect of the tech stack is being fully utilized to optimize customer experience, generate revenue, and make progress on your organization’s broader goals. A technology roadmap allows brands to realize the full potential of their existing investments. In this article, we’ll outline four areas to optimize and add to your roadmap before investing in new technology. First-party data asset To fuel continued growth and personalization efforts, brands must focus on building their first-party data asset . A technology roadmap can help identify the data sources and tools needed to collect, store, and activate customer data in a compliant and scalable way. But “more data” is not a strategy alone. An understanding of what data you need, why you need it, how to s...